Customer support
Resolve tickets over chat and voice, grounded in your help center and policies.
support.examplePrepMind is one engine you aim at any use case. Define a persona, connect your knowledge, choose the actions and guardrails, then publish a voice-and-text agent through a deterministic gate. No prompt-wrangling, no glue code — just typed choices.
This schematic is an illustrative example of the pipeline, not live data. The version and status chips shown are illustrative.
PrepMind has no built-in domain. A semantic firewall keeps the core meaning-free, so a single engine could be configured for any of these. The examples below are illustrations of reach, not a catalog of shipped products — the only thing that changes is the configuration.
Resolve tickets over chat and voice, grounded in your help center and policies.
support.exampleGuided, persona-driven sessions that adapt to each person's goals and history.
coaching.exampleStructured, fair conversations with scoped follow-ups and recorded rationale.
interviewing.exampleQualify, recommend, and follow up with guardrailed, on-brand messaging.
outreach.exampleSynthesize from your sources with citations and permission-filtered retrieval.
research.examplePatient, level-appropriate teaching that stays inside your approved curriculum.
tutoring.exampleDrive internal workflows and approvals through governed, auditable actions.
internal-ops.exampleAnything conversational. If you can configure it, the engine can run it.
your-config.exampleDomain-neutral by architecture. Meaning is assigned only by your configuration — never baked into the engine.
Every capability is a typed choice in the Studio — composable, inspectable, and governed.
Build through a Studio of typed screens — persona, knowledge, actions, policies, outputs. No prompt-wrangling and no glue code to maintain.
A semantic firewall keeps the core use-case-agnostic. Point the same engine at support, tutoring, or internal ops purely through configuration.
Ship streaming conversational agents — not just a chat box. The same configuration drives both spoken and typed interactions.
Bring your own sources. Retrieval is permission-filtered and fail-closed, so answers stay inside what each audience is allowed to see.
Models propose; a deterministic Policy Gate decides. You get approvals, a full audit trail, and guardrails that behave the same way every time.
Test a config before it ships, publish immutable versions, and roll back instantly — then watch every live decision get traced and costed.
A single, repeatable loop takes a config from idea to live agent — and keeps you in control after it ships.
Set persona, knowledge, allowed actions, guardrail policies, and audience-scoped outputs in typed Studio screens.
Run the config against real scenarios. Inspect retrieval, gate decisions, latency, and cost before anyone is on the other end.
Promote through the deterministic gate as an immutable version. Roll back to any prior version instantly if you need to.
Watch it run live with a full audit feed — every decision traced and costed, with approvals where you want them.
PrepMind separates the meaning-free engine from your domain meaning, and puts a deterministic gate between what the model proposes and what your users ever see.
Open the Studio, set your typed choices, and simulate a voice-and-text agent before you publish — no build step, no boilerplate.
Early platform · build by configuration, not code